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All appointments are confirmed 1-2 days prior to your appointment. Your appointment is a commitment of our staff's time reserved for you. Please provide us a 24-hour notice of any changes or cancellation of your appointment to avoid full payment of your services or voiding of your gift certificate or pre-paid service. Please arrive at least 10 minutes prior to your appointment so that your service will start at the appointed time. If you arrive after your scheduled appointment time, your service may be reduced. All services are to be paid for at the time of your appointment. Package pricing is to be paid for at the first appointment. New clients will be asked to fill out a service information sheet. Please allow an extra 15 minutes on your first visit. We recommend you schedule your return service prior to leaving so you may receive the most optimum scheduling time. If you feel another technician would better serve you, please do not hesitate to let us know. We strive to provide you with the best possible experience. We gladly accept product returns on unopened merchandise within 14 days, with a receipt. For all other returns, please see the manager. Prices
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